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Frequently Asked Questions (FAQ)

Get Quick Answers About ZBC’s Services and How We Can Support You

General

1. What is Zemen Business Clinic (ZBC)?

ZBC is a local initiative designed to support MSMEs, startups, and entrepreneurs through business advisory, training, incubation, research, and impact programs. We connect ambition with strategy to create resilient, investable, and scalable businesses in Ethiopia.

2. Who can benefit from ZBC?do I contact customer support for assistance?

Entrepreneurs, startups, MSMEs, women-led businesses, youth initiatives, cooperatives, early-stage ideas, as well as banks, NGOs, government programs, and development partners seeking local business empowerment.

3. Is ZBC a government project?

No. ZBC is an independent, locally-driven initiative working in collaboration with public and private stakeholders. We are inclusive, impact-oriented, and committed to ethical development

Business Advisory

4. What type of business advisory services do you offer?

We provide advisory in four core areas:

  • Business Strategy & Turnaround
  • Financial Structuring & Bank Loan
  • Advisory
    Business
  • Registration & Compliance
  • Investment Readiness & Due Diligence
5. Can ZBC help with bank loan facilitation?

Yes. We assist clients with document preparation, credit file structuring, loan advisory, and even support in resolving non-performing loans (NPLs).

Training, Coaching & Mentoring

6. What kind of training programs are available?

Our programs include short-term workshops, executive bootcamps, investment readiness coaching, and personalized mentorship for entrepreneurs.

7. Can I request custom training for my company or team?

Yes. We design tailored training for institutions, business clusters, cooperatives, and women/youth groups upon request.

Business Incubation

8. What does ZBC's incubation program include?

It includes business model refinement, mentorship, workspace connection, investor linkages, and access to training, feasibility studies, and pre-validated business ideas.

9. Can I apply with just a business idea?

Absolutely. Our incubation program supports both idea-stage and early-stage businesses.

Pre-Feasibility Studies

10. What are pre-feasibility studies?

These are ready-made business concepts validated by sector experts. ZBC offers over 400 categorized studies across 25+ sectors (e.g., agriculture, manufacturing, health, food processing).

11. Are these studies free?

Some are open-access; others are available for a nominal fee or sponsored by development partners.

Priority Impact Programs (PIP)

12. What are PIP programs?

These are targeted initiatives designed to promote green businesses, women-owned enterprises, youth entrepreneurship, and inclusive value chains. They attract funding and partnership from banks, donors, and impact investors.

Other Questions

13. How do I submit a testimonial?

You can visit the “Submit a Testimonial” link on our website and fill out the short form to share your experience with ZBC.

14. How do I get started?

Go to our “Contact Us” page and fill in your inquiry. One of our advisors will get in touch with you for an initial free consultation.

Request for Call Back

Need expert advice? Request a free call back, and our consultants will get in touch with you shortly to discuss how we can support your business goals.